Wrbos believes that gaming should be an enjoyable form of entertainment — not a burden. This page provides all the information, tools, and resources you need to keep your gaming experience healthy and in control.
The WRBOS Pledge: We are committed to providing a safe and responsible gaming environment. The well-being of every one of our users is a priority we never compromise on.
Responsible gaming does not mean you cannot play or have fun. It is about how you approach gaming — with the right mindset, clear limits, and control in your hands.
At wrbos, we believe most players can enjoy online casino games and sports betting as a healthy hobby, just like going to the cinema or dining at a fine restaurant. The key is knowing your limits and sticking to them.
Problems begin when gaming shifts from a leisure activity to something that negatively affects your life, relationships, or finances. Gaming not should be a way to:
The simple principle of responsible gaming: set limits before you play, stick to them, and stop once the limit is reached — whether you are winning or losing.
All these tools are available directly within your wrbos account settings — free, instant, and self-activated without needing to contact support.
Set the maximum amount you can deposit within a given period. Once the limit is reached, the system will automatically reject additional deposits until the limit period resets.
Set the maximum amount you can lose within a set period. Once this limit is reached, you will not be able to place new bets until the limit period ends.
Set the maximum number of hours you want to spend playing each day. The system will send a reminder when the time limit is almost reached and will automatically log out your session.
Need a break? Activate a temporary self-exclusion for a period of your choice — from 24 hours to 6 months. Your account will be locked until the period you set has ended.
For those who need a more serious measure — close your account permanently. This decision cannot be undone and you will not be able to open a new account using the same information.
View a detailed breakdown of all your gaming activity and financial transactions over a period of your choice. Awareness of your gaming habits is the first step toward effective self-control.
All limits you set will take effect immediately. To reduce a limit, changes take effect immediately. To increase limit, there is a 24-hour waiting period to ensure your decision is genuinely considered and not impulsive.
Problem gambling rarely happens overnight. It usually develops gradually. If you recognise yourself in any of the following signs, it may be a good time to talk to someone or use the available control tools.
You think about gaming almost constantly — planning your next session or figuring out how to get money to play.
You need to wager larger amounts of money to get the same level of excitement — a growing tolerance.
You feel restless, irritable, or uncomfortable when you are unable to play for a certain period.
You have tried to stop or cut back on gaming but were unable to do so.
You use gaming as a way to forget your problems, ease anxiety, or escape from reality.
You have lied to family members, friends, or your employer about how much time and money you have spent on gaming.
You continue to play even though it is affecting your personal relationships, work performance, or financial stability.
Answer these questions honestly. If more than 3 answers are "yes", consider speaking with a professional:
Have you ever played longer or spent more than you planned?
Have you ever borrowed money or sold something to fund your gaming?
Has someone close to you ever expressed concern about your gaming habits?
Have you ever felt guilty after playing or hidden your gaming activity from others?
Have you ever played to "chase" money lost in a previous session?
Have you ever neglected family, work, or personal responsibilities because of gaming?
Has gaming become your primary way of coping with stress or negative feelings?
Admitting that you may have a problem is the bravest and most important step. Help is available and you do not have to go through it alone.
All wrbos self-control tools are accessible directly from within your account — no need to contact support for most settings.
Access your account through the wrbos.net website or the downloaded mobile app.
Click the profile icon in the top right corner and select "Account Settings" or "Responsible Gaming Settings".
Choose from the list of tools — deposit limits, loss limits, playtime limits, or self-exclusion — and set the appropriate values.
Review your settings and confirm. Limits will take effect immediately. You will receive confirmation via email or an app notification.
We encourage you to review your limit settings every month and adjust them according to changes in your life situation.
Decide how much you are comfortable spending before opening the app — and treat that amount as an entertainment cost, not an expected return on investment.
Set a timer or reminder before you start playing. When time is up, stop — no "just one more game". Time discipline is key to long-term control.
Avoid playing when you are stressed, sad, angry, or under the influence of alcohol. Decisions made in an emotionally unstable state are rarely good ones.
Plan regular gaming breaks — one week a month without playing. This helps you assess whether gaming is still just a hobby or has become a necessity.
Tell a family member or close friend about your gaming habits. Having someone who can offer an outside perspective is an invaluable support system.
If you are down on the day, close the app. Chasing losses almost always leads to even greater losses. Accept a bad day and start fresh tomorrow with new limits.
Not sure about something? Here are answers to the questions we receive most often regarding responsible gaming at wrbos.
If your question is not answered here, contact the wrbos support team via 24/7 live chat in our app.
Responsible gaming is not just a box to tick for wrbos. It is a core part of how we run our business.
The wrbos KYC process verifies each player's age. Individuals under 18 will not be able to complete registration or carry out any transactions.
All wrbos support staff receive training on responsible gaming and how to identify and assist players who may be at risk.
The wrbos system automatically detects risky gaming patterns and our team will reach out to players who may need support.
Wrbos does not send aggressive bonus offers to players who have set limits or are in a self-exclusion period. Your recovery matters more than marketing.